Privacy Policy

Welcome to IPTV Mezzy, where we focus on protecting your personal information and respecting your privacy. For any inquiries or concerns about our policy or practices, please don’t hesitate to get in touch. contact us via WhatsApp.

1. Data We Collect

Personal information is collected when you voluntarily provide it during registration for our IPTV service, express curiosity about our products, or contact us.

Below is a list of the personal information we collect:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

Here’s how we employ the information we collect or receive:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your information relies on these lawful foundations:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal data will be retained only for the duration needed to fulfill the objectives described in this privacy policy, except when extended storage is mandated or allowed by legal regulations (including tax, financial reporting, or other statutory obligations).

5. Cookies & Tracking Technologies

We might utilize cookies and comparable tracking technologies to gather or retain information. Primarily, these are operational cookies essential for correct website and client portal performance. No intrusive advertising tracking cookies are used.

6. Third-Party Services

Your data might be shared with third-party vendors, service providers, or agents who provide services for us or represent us and need this information to perform their duties. For instance:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We've established suitable technical and organizational safeguards to ensure the protection of any personal data we handle. Nonetheless, keep in mind that we cannot assure complete internet security.

8. Your Data Protection Rights

Your geographical location may determine which of these rights you have concerning your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

If you wish to exercise these rights, please contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to individuals aged 18 and above. We avoid collecting personal information from anyone under 18 knowingly.

10. Contact Us

For any questions or comments about this policy, please contact us via WhatsApp.